Terms and Conditions for Bingo App Philippines

01Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player," "you," or "your") and Bingo App ("we," "us," or "our"), the operator of the online gaming platform accessible at bingoapp.org. These Terms apply to all Filipino players who access, browse, register, or use any feature or service offered on the Bingo App platform.

By completing the registration process, clicking to confirm that you accept these Terms during sign-up, or by continuing to use the Bingo App platform after any updates to these Terms have been published, you confirm your full and unconditional acceptance of all provisions contained herein.

These Terms should be read alongside our Privacy Policy and our Responsible Gaming guidelines, both of which are incorporated by reference into these Terms. In the event of any inconsistency between these documents, these Terms take precedence unless otherwise specified.

If you are accessing the Bingo App platform on behalf of another individual, you represent and warrant that you have the authority to bind that individual to these Terms. However, please note that account sharing and proxy registrations are strictly prohibited under Section 3 of these Terms.

02Eligibility and Age Requirements

Bingo App is intended exclusively for use by Filipino players who are resident in the Philippines and who meet the following eligibility requirements:

• You must be at least 21 years old at the time of registration and at all times during your use of the platform. The minimum age requirement of 21 is a firm and non-negotiable condition of access.
• You must be a natural person — corporate entities, partnerships, and trusts may not register accounts.
• You must not be listed on any self-exclusion register or have been excluded from online gaming by any competent authority.
• You must have the full legal capacity to enter into a binding agreement under Philippine law.
• You must not be acting as an agent or proxy for a third party when using the platform.

Bingo App reserves the right to request identity verification documents from any player at any time. Acceptable documents include a Philippine government-issued ID such as a Philippine passport, SSS/GSIS ID, PhilSys National ID, UMID card, or driver's licence. Failure to provide requested verification documents within a reasonable timeframe may result in account suspension.

If we discover that a player has misrepresented their age or eligibility, we reserve the right to immediately suspend or permanently close the account, void any pending bets, and withhold any funds that cannot be clearly attributed to original deposits made by the player.

03Account Registration and Security

To access the full range of features at Bingo App, Filipino players must create a registered account. During registration, you will be required to provide accurate, complete, and current personal information including your full legal name, date of birth, residential address in the Philippines, email address, and contact number.

You are strictly limited to one account per person. Bingo App uses a combination of device fingerprinting, IP address monitoring, and payment method cross-referencing to detect duplicate accounts. If more than one account is identified as belonging to the same player, all associated accounts may be suspended and any bonus funds may be forfeited.

You are solely responsible for maintaining the confidentiality of your account username and password. Bingo App will never contact you by email, live chat, or any other channel to ask for your password. If you receive any such request, you should treat it as fraudulent and report it to our support team immediately.

You agree to notify Bingo App immediately if you become aware of any unauthorised access to your account, any breach of your login credentials, or any suspicious activity associated with your account. Bingo App shall not be liable for any losses resulting from unauthorised access to your account where you have failed to notify us promptly.

• Do not share your Bingo App login credentials with any other person.
• Use a strong, unique password for your Bingo App account.
• Log out of your account after each session, especially on shared devices.
• Enable any additional security features offered by the platform when available.

04Deposits, Withdrawals, and Payments

All financial transactions at Bingo App — including deposits, wagers, winnings, bonuses, and withdrawals — are conducted exclusively in Philippine Peso (PHP / ₱). Bingo App does not accept foreign currency deposits and does not perform currency conversions.

Supported deposit and withdrawal methods for Filipino players include:

• GCash — Instant deposit and withdrawal processing for Filipino players with a registered GCash account.
• Maya — Instant deposit and withdrawal processing for Filipino players with a registered Maya account.
• Philippine Bank Transfer — Bank transfers from major Philippine banks including BPI and BDO are accepted, with processing times subject to standard banking hours.

Bingo App reserves the right to request documentation to verify the ownership of the payment method used before processing withdrawals. Withdrawals will only be processed to a payment method that has been used to make a prior deposit, or to a verified account in the player's own name. We do not process withdrawals to third-party accounts.

Minimum and maximum deposit and withdrawal amounts are displayed in the cashier section of the Bingo App platform and may be updated from time to time. Bingo App does not charge additional fees for deposits or withdrawals, though your payment provider may impose their own charges.

Bingo App is not responsible for delays in deposit crediting or withdrawal processing caused by third-party payment providers, banking system downtime, or force majeure events. If you experience a delayed transaction, contact our support team with proof of transaction and we will investigate promptly.

05Gaming Rules and Conduct

Bingo App offers a range of gaming products including online slots, live casino games, sports betting, esports betting, and other betting markets. Each product category is governed by specific rules that are displayed within the relevant section of the platform. These product-specific rules form part of these Terms by reference.

In addition to product-specific rules, the following general gaming conduct requirements apply to all Filipino players at Bingo App:

• You may not use automated tools, bots, scripts, or software to interact with the Bingo App platform in any way that is not part of normal manual player interaction.
• You may not exploit software errors, glitches, or technical malfunctions to gain an unfair advantage. Any winnings obtained through such exploitation may be voided.
• You may not engage in collusion with other players or coordinate wagering strategies with the intent to defraud the platform.
• You may not place bets on both sides of the same market using multiple accounts or through arrangements with third parties.
• Bingo App reserves the right to void any bet placed in error due to a technical fault, incorrect odds display, or human error on the part of the platform. Players will be notified and any stakes already deducted will be refunded.

Bingo App does not guarantee the continuous availability of any game, market, or feature. Scheduled maintenance, software updates, provider outages, and other circumstances may result in temporary unavailability. We will endeavour to communicate planned maintenance in advance where possible.

All gaming outcomes at Bingo App are determined by certified random number generation systems or by real-world sporting and esports events. Bingo App does not manipulate game outcomes and does not guarantee any specific result for any Filipino player.

06Bonuses, Promotions, and Offers

Bingo App may offer bonuses, free spins, cashback deals, reload promotions, and other incentive programmes to Filipino players from time to time. Current promotional offers are listed on the Promotion page of the platform. Each promotion is subject to its own specific terms, including eligible games, wagering requirements, minimum deposit thresholds, and expiry dates.

• Bonus funds are separate from your real-money balance and are subject to wagering requirements before any portion may be withdrawn.
• Wagering requirements specify the total amount you must wager using bonus funds before a withdrawal request will be approved. Wagering requirements are stated clearly on each promotion's terms page.
• Bonuses cannot be transferred between accounts, sold, exchanged, or converted to cash outside of the terms of the relevant promotion.
• Bingo App reserves the right to withdraw, modify, or cancel any promotion at any time with reasonable notice to affected players.
• Players who are found to be abusing bonuses — including through the use of multiple accounts, coordinated wagering, or other irregular patterns — may have their bonus eligibility revoked and their accounts reviewed.
• In the event of a conflict between a general promotional term and a product-specific promotional term, the product-specific term takes precedence.

Participation in any Bingo App promotion is entirely voluntary. No promotion constitutes a guarantee of winnings or a promise of profit. Filipino players should read all promotion terms carefully before opting in.

07Responsible Gaming

Bingo App is committed to promoting responsible gaming among Filipino players. We recognise that online gaming carries real financial risk and that some players may be susceptible to developing harmful gaming habits. The responsible gaming tools available on the platform are described in detail on the Responsible Gaming page.

The following responsible gaming tools are available to all Bingo App account holders in the Philippines:

• Deposit Limits — Set daily, weekly, or monthly caps on how much you can deposit.
• Loss Limits — Restrict the maximum amount you can lose within a defined period.
• Session Time Reminders — Receive alerts after a specified duration of continuous gaming activity.
• Self-Exclusion — Voluntarily exclude yourself from the Bingo App platform for a defined period or permanently. Once activated, self-exclusion cannot be reversed until the chosen exclusion period has expired.
• Reality Check — Periodic in-session notifications reminding you of your session duration and wagering activity.

Bingo App strongly encourages all Filipino players to use these tools proactively rather than reactively. If you feel that your gaming behaviour is becoming problematic, please use the self-exclusion tool immediately and seek support. Bingo App is not a substitute for professional support services for problem gambling.

Players who have self-excluded from Bingo App should not attempt to circumvent the exclusion by creating new accounts. Any account opened in violation of a self-exclusion will be closed and any funds deposited during that period will be handled in accordance with the self-exclusion policy detailed on the Responsible Gaming page.

08Prohibited Conduct

The following conduct is strictly prohibited on the Bingo App platform. Violation of these prohibitions may result in immediate account suspension, permanent closure, forfeiture of funds, and where applicable, referral to the appropriate Philippine authorities.

• Using the Bingo App platform for any form of money laundering, fraud, or financial crime.
• Providing false, misleading, or fraudulent information during registration or at any time during your use of the platform.
• Registering or using the platform if you are under 21 years of age.
• Registering more than one account or accessing the platform through an account registered to another person.
• Using any form of automated software, bot, AI agent, or script to place bets, claim bonuses, or interact with the platform.
• Exploiting known bugs, errors, or vulnerabilities in the platform software.
• Colluding with other players, employees of Bingo App, or third parties to gain an unfair advantage.
• Engaging in any conduct that is abusive, threatening, or harassing toward other players or Bingo App staff.
• Attempting to reverse-engineer, decompile, or interfere with the technical operation of the Bingo App platform.

Bingo App actively monitors for patterns of prohibited conduct and cooperates with relevant Philippine authorities in cases of suspected financial crime. We reserve the right to freeze account balances pending investigation where prohibited conduct is suspected.

09Intellectual Property

All content on the Bingo App platform — including but not limited to text, graphics, logos, button icons, images, audio clips, game interfaces, software, and the overall design and layout of bingoapp.org — is the property of Bingo App or its content and software suppliers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Bingo App platform for personal, non-commercial gaming purposes only. This licence does not include the right to:

• Reproduce, distribute, or publicly display any Bingo App content without prior written authorisation.
• Use any Bingo App trademark, logo, or brand element without prior written consent.
• Create derivative works based on the Bingo App platform or its content.
• Scrape, frame, or mirror any part of the bingoapp.org website.

Any unauthorised use of Bingo App intellectual property may result in the termination of your account and may expose you to legal liability. Bingo App actively enforces its intellectual property rights.

10Privacy and Data Protection

Bingo App collects and processes personal data from Filipino players in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By accepting these Terms, you also acknowledge and accept the Privacy Policy.

We collect personal data for the purposes of account management, identity verification, payment processing, responsible gaming compliance, fraud prevention, and — where you have provided consent — marketing communications. We do not sell your personal data to third parties.

Your personal data is stored on secure servers and is protected by appropriate technical and organisational security measures. In the event of a data breach that may affect your personal information, we will notify you in accordance with applicable Philippine data protection laws.

You have the right to request access to, correction of, or deletion of your personal data held by Bingo App. To exercise these rights, contact our support team at [email protected]. We will respond to data requests within a reasonable timeframe in accordance with applicable law.

11Limitation of Liability

To the fullest extent permitted by applicable Philippine law, Bingo App and its officers, directors, employees, agents, and service providers shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the platform, including but not limited to:

• Loss of funds resulting from gaming outcomes, including losses on bets or wagers placed on any game, sport, or esports event.
• Loss of data, loss of profits, or loss of business opportunity arising from platform downtime or technical malfunction.
• Unauthorised access to your account where you have failed to maintain adequate credential security.
• Delays or failures in deposit or withdrawal processing caused by third-party payment providers including GCash, Maya, or Philippine banks.
• Decisions made by sporting bodies, esports organisations, or other third parties that affect the outcome of markets available on the platform.

Bingo App provides the platform on an "as is" and "as available" basis. We do not warrant that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. You are responsible for maintaining appropriate security software on your own devices.

Nothing in these Terms limits or excludes liability that cannot be excluded under Philippine law, including liability for fraud, gross negligence, or wilful misconduct on the part of Bingo App.

12Account Termination and Suspension

Bingo App reserves the right to suspend or permanently close any player account at its sole discretion, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms and Conditions.
• Suspected or confirmed fraudulent activity, money laundering, or financial crime.
• Discovery that a player is under 21 years of age.
• Failure to complete identity verification within a reasonable timeframe after being requested to do so.
• Unusual betting patterns that suggest collusion, arbitrage abuse, or exploitation of platform errors.
• Abusive, threatening, or harassing behaviour directed at Bingo App staff or other players.
• A player's request for voluntary self-exclusion under the Responsible Gaming policy.

Where an account is closed for reasons other than player breach, any verified real-money balance will be returned to the player via their registered payment method within a reasonable processing timeframe. Bonus balances and any winnings derived solely from bonus funds that have not met wagering requirements will not be returned upon closure.

You may also close your Bingo App account voluntarily at any time by contacting our support team. Before closing your account, we recommend withdrawing any available real-money balance. Closed accounts cannot be reopened; a new registration will be subject to all current Terms at the time of re-registration.

13Changes to These Terms

Bingo App reserves the right to update, modify, or replace any part of these Terms and Conditions at any time. When we make material changes to these Terms, we will notify registered Filipino players by posting a notice on the platform, by email to the address registered on your account, or by displaying a notification when you next log in.

Changes to these Terms take effect from the date they are published on bingoapp.org unless a later effective date is specified. Your continued use of the Bingo App platform after the effective date of any updated Terms constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using the platform and may request account closure.

We encourage all Filipino players to review these Terms periodically. The most current version of these Terms will always be accessible at bingoapp.org/terms-conditions.

14Governing Law and Disputes

These Terms and Conditions and any dispute or claim arising out of or in connection with them, their subject matter, or their formation shall be governed by and construed in accordance with the laws of the Philippines.

In the event of a dispute between you and Bingo App relating to your account, a transaction, a game outcome, or any provision of these Terms, we encourage you to first contact our support team so that we may attempt to resolve the matter informally and promptly.

If an informal resolution cannot be reached, disputes may be referred to the appropriate dispute resolution body or courts in the Philippines with jurisdiction over such matters. Nothing in this clause limits your rights under applicable Philippine consumer protection law.

Any claim or cause of action you may have against Bingo App must be raised within one year of the date on which the relevant event giving rise to the claim occurred, except where a longer limitation period is mandated by Philippine law.

15Contact Information

If you have any questions about these Terms and Conditions, or if you need to raise a concern related to your Bingo App account, please contact our support team using the following channels:

• Live Chat: Available 24 hours a day, 7 days a week via the live chat button within the Bingo App platform.
• Email: [email protected] (plain text — not a clickable link).

When contacting support regarding these Terms, please include your registered account username and a clear description of your query. Our support team aims to respond to all email enquiries within 24 hours. Live chat responses are typically provided within a few minutes.

These Terms and Conditions were last updated in 2026 and are effective for all Filipino players using the Bingo App platform from that date onwards.